> For the complete documentation index, see [llms.txt](https://casebench.gitbook.io/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://casebench.gitbook.io/help/invited-manufacturer-guide/updating-manufacturing-status.md).

# Updating manufacturing status

Keep the job up to date so the client always knows where their order is.

| Step                               | What you click          |
| ---------------------------------- | ----------------------- |
| Files are ready and you start work | **Start Production**    |
| Something is wrong with the files  | **Report Issue**        |
| The issue is fixed                 | **Resume Production**   |
| Production is finished             | **Complete Production** |
| The order has gone out             | **Mark as Shipped**     |

## Shipping details

When you mark a job as shipped, add:

* the tracking number
* the carrier
* the expected delivery date, if you know it
* any shipping notes

The client confirms delivery when the order arrives. If they don't, it's confirmed automatically after a set number of working days.

## Reporting a problem with the files

Click **Report Issue** and explain what's wrong. The client acknowledges it, fixes the files and lets you know when they're updated, then you resume production.